The support arm of Apple, Inc is called AppleCare and the people that work in support, the websites, the genius bar and of course the product sold as Apple Care Protection Plan that all fit under this umbrella tag
Questions tagged [applecare]
104 questions
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How long is AppleCare+ "Paid in Full" for a 16" MacBook Pro in November 2021
I'm about to buy AppleCare+. Apple lists 2 options
Annual ($149 per year)
Paid in Full ($399)
I can't find anywhere where it list how long "Paid in Full" coverage lasts. It's not under "learn more.
It's not here:…
gman
- 2,831
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Transfer student Apple Care to another user
I was wondering, if I purchased Apple Care as a student can I transfer it to someone else when I sell the device(s)? I've found a similar question on here but it didn't address specifically Apple Care purchased as a student.
Also if it is possible,…
Neil Nand
- 121
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1 answer
What is the AppleCare agreement's location?
I bought my Mac and AppleCare in Oz, but I mainly use my Mac in Hong Kong. When I register my AppleCare, it asks me to fill in the location. What is this about? Which location should I choose? Thanks.
Ted Wong
- 243
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1 answer
How do I tell if my Apple hardware is covered by AppleCare?
My iPhone's lock screen button isn't behaving well and I'd like to take it to the Apple Store to get it replaced. I'm fairly certain I bought AppleCare on it, but the receipt and anything that might indicate I made that purchase are locked away in a…
Ian C.
- 45,969
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2 answers
Buy AppleCare for MacBook Pro in different country than I bought MacBook
I bought a MacBook Pro 13" in june 2010 in Poland. I want to buy AppleCare Protection, I'm going to Hong Kong where it is 50% cheaper than in Poland. So can I buy it there? Or are there any law/guarantee restrictions?
Mateusz
matma
- 113
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vote
2 answers
AppleCare ended any value in keeping agreement #
So AppleCare ended on my device like 1 year ago.
Is there any value in keeping the agreement numbers or terms of service? I printed them out but they seem completely useless now.
William
- 1,658
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1 answer
Can I buy American AppleCare+ and use it in Europe?
I recently bought an Apple Watch Series 2 in Germany. I now want to buy AppleCare+. When I go to this site and get to the "Purchase" page, United States is chosen by default and the price is $50. If I switch to Deutschland, the price becomes 65€,…
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Does Apple have an email address, or must one call or mail them?
Does Apple have a customer service email address? I have checked their site, and I can only find phone numbers and a mailing address.
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1 answer
AppleCare Status On My Mac: Ways to Check?
I am aware that one can check the AppleCare Status of their Mac by going to Apple Support.
What other ways exist (that maybe inbuilt within OS X) to clarify this, and possibly even schedule a repair ?
Simon
- 7,451
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When will my Mac (13inch MacBook Pro Mid 2013) become a un serviceable product in California?
When will products purchased in California become un-serviceable? This question answers the question in places for most cases.
According to their warranty
Products purchased in the state of California, United States, as
required by statute…
William
- 1,658
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votes
1 answer
iPhone 5 no phone services
I am unable to dial out receive calls or text messages.
How can I fix the problem?
I've tried shutting it down waiting awhile then turning it back on and the phone still shows "searching".
Melinda
- 1
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Locating AppleCare UK's New Live Online Chat Support?
Apparently AppleCare UK has been revamped to include a brand new live online chat support system, where you can chat in a text box with a member of technical support.
How do I locate this ?
Simon
- 7,451