1

I'm using "Skype for Business (Lync)" at work for communications.

I went to its "Ringtones and Sounds" options page, which has a button labelled "Sound Settings". I go there, and set a new sound for "Incoming IM" under "Lync".

enter image description here

Despite having my new sound selected, and it playing properly when I click "Test", when new messages come in, it plays the default sound.

Almo
  • 431
  • Did the changes get applied? Restart Skype and see if it changed. – MC10 Aug 24 '15 at 19:53
  • I have done a full reboot of the computer. The new sound is still listed in the options dialog, but it still plays the default sound for a message. – Almo Aug 24 '15 at 20:13
  • 1
    I see another sound named New Message, try changing the sound for that too. – MC10 Aug 24 '15 at 20:18

1 Answers1

2

Under the Lync category in the sound settings, there is another sound named New Message. Change the sound file used for that. I think this is the sound you are looking for.

enter image description here

I'm not sure what the Incoming IM sound is used for. Perhaps it is used for the first message from a contact or an IM from someone who isn't a contact.

MC10
  • 9,869
  • 4
  • 40
  • 54