NullPointerException: Attempt to invoke virtual method 'java.lang.String com.zopim.android.sdk.model.VisitorInfo.getEmail()' app is forced close

Question

I'm integrating Chat zendesk for my android app & I got this error NullPointerException: Attempt to invoke virtual method 'java.lang.String com.zopim.android.sdk.model.VisitorInfo.getEmail()'. Any one know about it please let me know the solution. Thank you in advance.

First you need to set Visitor info, are you doing that? – Antonis Radz Mar 20 '20 at 07:12 — Antonis Radz, Mar 20 '20 at 07:12

score 1 · Accepted Answer · answered Mar 20 '20 at 09:06

1

do zopim visitor data initialization first :

  val visitorData = VisitorInfo.Builder()
                    .name("username")
                    .email("emailAddress")
                    .build()
  ZopimChat.setVisitorInfo(visitorData)

answered Mar 20 '20 at 09:06

Antonis Radz

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NullPointerException: Attempt to invoke virtual method 'java.lang.String com.zopim.android.sdk.model.VisitorInfo.getEmail()' app is forced close

1 Answers1