Instabug screenshot with exoplayer shows blank screen

Question

When take a screenshot from the exoplayer using Instabug bug reporting feature it shows blank screen although the video is working fine

screenshot example

@vezikon I didn't know the exoplayer default surface type is surfaceView the problem now fixed by changing it to a texture view — Ahmed Ali, May 24 '18 at 20:09

score 2 · Answer 1 · answered May 23 '18 at 15:41

Instabug doesn't support SurfaceView screenshot capturing at the time being, However, you can get the screenshot-capturing function work properly with the exoPlayer by changing the SurfaceType of the PlayerView to Texture_view instead of SurfaceView. You can do that using the following xml attribute.

app:surface_type="texture_view"

score 0 · Answer 2 · answered May 22 '18 at 19:08

0

This depends on many factors, one of them is the content of the video itself. Take a look at this bug https://github.com/google/ExoPlayer/issues/1033

You can also try this Android Take Screenshot of Surface View Shows Black Screen

answered May 22 '18 at 19:08

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the screenshot works fine using the phone volume and power buttons. the problem happens when done with instabug – Ahmed Ali May 22 '18 at 19:53

Instabug screenshot with exoplayer shows blank screen

2 Answers2