How to add bootstrap to CRM Dynamics 365?

Question

I just wanted to ask, Is that possible to add Bootstrap to Dynamics 365 for creating Email Template?

Answer 1

Basic HTML support is available while designing Email templates in Dynamics CRM (365 - Customer engagement)

For advanced responsive UI/UX using Bootstrap, Probably you have to inject the stylesheets (css) with the help of CRM Developer.

Reference

Answer 2

Yes it is possible, but not recommended. HTML emails should be designed differently to websites, due to compatibility limitations of individual email clients. Campaign Monitor have a great breakdown of clients and what css they support.

Instead of loading Bootstrap in a <style> tag (which would be ignored by Gmail), you should use inline styles. See this StackOverflow post for best practices on styling HTML emails.