Cannot install app: "Sorry, only tenant administrators can add or give access to this app."

Question

For adding an app, that has Search query permission, to a site collection as site owner I get the following message:

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Well, Search works on tenant level, so to add the app to a site collection I need to do that as tenant admin. I understand that. But if I deploy the app to the app catalog I think that should be sufficient to allow the site administrators install the app. Unfortunately this did not seem to be so. So my question is, is there a workaround to fix this issue in SharePoint Online till Microsoft comes with a solution? In SharePoint On Premise someone suggested this workaround: SharePoint 2013 Apps - Tenant Admin Bug und Workaround

i think the app you are trying to install is required Tenant Scope permission? Can you try to install any other application and see if that works. — Waqas Sarwar MVP, Apr 14 '14 at 15:22
Also check this technet: http://technet.microsoft.com/en-us/library/dn609806.aspx — Waqas Sarwar MVP, Apr 14 '14 at 15:31
@Waqas Sarwar MCSE, related to "SharePoint Online Self-Service Tenant Scoped App Deployment Guide" you suggested above, when I go to Site Settings on the App Catalog, I can't see Cross Site App Permission under Users and Permissions!! — mbrb, Apr 24 '14 at 14:46
You may need to active the feature of development to install the app. Then you can remove it. — sandeces, Aug 31 '16 at 00:30

score 0 · Answer 1 · edited Aug 31 '16 at 07:55

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Is this your own Application? Than you could check your webmanifest. This is wrong sometimes.

Appmanifest => Permissions => SiteCollection => Set to "Full Controll"

edited Aug 31 '16 at 07:55

Robert Lindgren

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answered Nov 18 '15 at 12:59

Dave

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What does this mean? – A X Aug 15 '21 at 00:16

score 0 · Answer 2 · edited Jul 30 '16 at 14:00

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I believe you are trying to add an app from store, Site collection administrators can not add an app as its Sharepoint's policy for security purposes. So you have to be a lower level from administrator to add an app.

edited Jul 30 '16 at 14:00

Robert Lindgren

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answered Jul 29 '16 at 14:39

Devarshi Dave

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score 0 · Answer 3 · answered Aug 31 '16 at 03:47

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If you are installing an app that needs tenant admin permissions (say it is an app-only permission), you need to do that from central / tenant admin now.

answered Aug 31 '16 at 03:47

PatMill_MSFT

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What does that even mean? – A X Aug 15 '21 at 00:16

score 0 · Answer 4 · edited Dec 12 '22 at 10:36

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Follow below steps:

Reboot Your Computer.
Check App Installer Settings in Windows.
Free Up Disk Space on Your PC.
Run the Installer as an Administrator.
Check the App's 64-Bit Compatibility.
Run Program Troubleshooters.
Uninstall Previous Software Versions.

edited Dec 12 '22 at 10:36

Ganesh Sanap - MVP

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answered Dec 12 '22 at 09:07

Peter Groft

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Cannot install app: "Sorry, only tenant administrators can add or give access to this app."

4 Answers4