Questions tagged [metrics]

Quantitative or qualitative data about how project activities, processes, or outcomes are measured.

Metrics questions are generally about:

  1. What things to measure.
  2. How to measure those things.

Some common uses of the metrics tag would include questions about:

  1. Key performance indicators (KPIs).
  2. Velocity and burn-down charts.
  3. Throughput or cycle-time analyses.
  4. Completion or activity estimates, e.g. "This task is 83% done."

See also measurement. Metrics questions should always provide sufficient context to elicit potentially canonical answers, and present clear business rules or well-defined processes that explain how the metrics are related to measurable goals or outcomes.

101 questions
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What metrics to keep through out the life of the project?

Apart from the regular cost/scope/time metrics that every project contains, I am interested in knowing if I can include a few more metrics that will trigger alerts on future projects. Let me exemplify what I mean. As a pilot I have started to keep…
Geo
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How can I add quality metrics in my project?

As PMO, my manager is requiring me to measure both delivery and quality metrics. I can easily measure delivery by monitoring slip rates. I am having difficulty on measuring quality.
Impe6
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Why is customer churn rate calculated in relation to users at the beginning of a period, not people at beginning plus acquired?

Let's take the customer churn definition from this article, that I have also seen in other sources. Let’s do the maths with one example: On January 1st you have 1000 customers. 100 of them are not using your service at the end of the month anymore.…
Euphe
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Service Delivery Metrics

We have onshore project managers who are responsible for the following: SL Management Financial Management of Service Capacity Management Availability Management IT Service Continuity Management Overall Customer Satisfaction Service quality…
user614
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How can Motion Charts be applied as a project management tool?

I wanted to see if anyone has used motion charts for project management or project reviews over time or for any general application portfolio management? I see gensight solution seems to give you a few motion charts to try to highlight project…
leora
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How can I identify quality objectives and associated metrics?

Our project was on ENROLLMENT SYSTEM DEVELOPMENT. We are 4 members and we are adding new software to improve the system to give clash free timing to students. Stakeholders are: My teammates The University Here are the time constraints: Project…
singh
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I need a way to group or nest items within columns

I am trying to analyze a data set that has nested data. I have a column that contains projects, a column that contains activities of those projects, and dates that those activities were completed. I want a way to filter by projects, and then after…