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I am looking for a dataset for Customer churn prediction in telecom. I looked around but couldn't find any relevant dataset to download. Following are some of the features I am looking in the dataset:

  • Personal information: the date of activate, churn date...
  • Traffic details: Average of monthly calls number, daily average of calls minute...
  • Billing data: payment type, mean of monthly revenues, Delays in the payment of the bill...
  • Complaints information: number of register a complaint, number of repairs...
Lobna Alnabbash
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  • An example of cable complaints: http://catalog.data.gov/dataset/cable-complaints-90266 and http://www.bbb.org/washington-dc-eastern-pa/business-reviews/television-cable-catv-and-satellite/comcast-corporation-in-philadelphia-pa-80003221 . But the other three items don't get published. – Anton Tarasenko Jun 07 '16 at 11:13
  • I work a lot with telco data, and I've got the same impression: I've never seen anything publicly available on the first three items. – MightyCurious Jun 13 '16 at 16:23
  • Hi, Have you got the data now? – GoingMyWay Sep 28 '17 at 08:05

1 Answers1

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This kind of data is highly private, I think you can contact the telco company for this kind of data.

Currently, there are about 2 datasets which are free, one is the KDD-CUP 2009 dataset from Orange Company and another one is the one from UCI.

GoingMyWay
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