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A property manager requires rent to be paid using check. Is it normal that rent cannot be paid using electronic methods such as a credit/debit card, or a bank transfer, or Paypal, or anything electronic?

Can checks be obtained without going into a physical bank?

It seems crazy to refuse all electronic methods of payment, especially during COVID.

Chris W. Rea
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    It's just my opinion but I draft my lease with "all rent by check in one envelope" to isolate me from roommate drama and leverage the responsible ones to make sure all roommates were keeping up. When they asked to use venmo or google pay in the pandemic, I agreed. – user662852 Feb 26 '21 at 18:44
  • @user662852 Just be aware of rules/ToS for those services when it comes to personal vs business use. – Hart CO Feb 26 '21 at 21:02
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    People use checks because its one of the few free transfer options. Paypal/Zelle/Venmo are nice and instant but have fees. Wire transfers have fees too. In comparison in Czech Republic you can send anyone money for free by just asking for their account number and since 2019 you can even do it instantly for a $1 fee. – JonathanReez Feb 27 '21 at 02:11
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    It seems crazy to refuse all electronic methods of payment, especially during COVID. what on earth does COVID have to do with ordering checkbooks? – quid Feb 27 '21 at 04:13
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    Discover bank gives free 150 checks, once every quarter. My rental agency does not accept personal check, only ACH. – DavChana Feb 27 '21 at 05:07
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    In Canada we are lucky to have Interac e-Transfers, which are free at all the major banks – Nayuki Feb 27 '21 at 05:50
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    @quid What does buying a checkbook have to do with refusing electronic transfers? Electronic payments have the distinct advantage that you don't have to have any physical contact with the other person, OR anything they've come into contact with. A check or money order still requires at least indirect physical contact. So, yes, though it's not a particularly big risk for this particular pandemic, "especially during COVID" it does seem particularly reckless to demand that little pieces of paper change hands once a month, without offering any alternative. – FeRD Feb 27 '21 at 13:30
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    Note that in the modern world of banking, the check recipient usually needs only to take a photo of their check with an app on their phone, in order to deposit it. So with a check at least one-half of the transaction is electronic ... – davidbak Feb 27 '21 at 17:45
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    Reckless.... That's a stretch. – quid Feb 27 '21 at 18:21
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    I audited memberships for a nonprofit a couple of years ago and the membership form included check number. A few people obviously only dusted off the checkbook for people like us (<10 checks in a year) but they were the exception not the rule. Fully 1/3 of the members had used over 100 checks in a year, which implies they are using checks for utility bills, mortgage, etc. @FeRD your perceptions about e-payment exist inside a social bubble. Landlords have to accept paper unless they only want millennials as tenants LOL, which would be housing discrimination... – Harper - Reinstate Monica Feb 27 '21 at 18:29
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    The other problem with Zelle and Venmo... did you actually read* their Terms of Service? LOL* You agree to arb, but also a liability shift where you become more responsible for hacking and fraud. If you want to sign away your rights, have fun... but forcing someone else to, to receive payment from you is a dick move. – Harper - Reinstate Monica Feb 27 '21 at 19:03
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    @davidbak the whole French population entered the chat (with their envelopes with stamps in which they must slide the chèque, trot to a letterbox, and be back before 18:00 because curfew) (I know this is tagged US, but I could not resist grumbling, which is our third national sport) – WoJ Feb 27 '21 at 19:20
  • @WoJ - I lived in Paris in the mid 80's. I liked it! It was a weird mix. On the one hand, the post office gave everyone a minitel terminal and encouraged its use. On the other hand, you had to go to the very same post office and get in line to make a long distance call back to the US! (And on the third hand, of course, it took you 9 months to get a phone installed in your home ...) So ... what you're saying ... doesn't surprise me. Just part of the mix, I guess. – davidbak Feb 27 '21 at 21:57
  • @davidbak: the 80''s in France were wonderful - this was a time we had freedom and were relaxed like never before and afterward. As an American, I guess you must have loved it here at that time. Cheers! – WoJ Feb 27 '21 at 22:27
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    @WoJ - as an American I loved it for quite a few reasons - one of them - not the most important nor the least - was ... an American salary with 10F to the dollar! (I mention this only because this is the Personal Finance & Money stack ...) – davidbak Feb 27 '21 at 22:32
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    I don't think I've gotten a checkbook from a physical bank location in 40 years, I've always ordered them by mail. – Barmar Feb 27 '21 at 23:01
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    @Harper-ReinstateMonica (a) Well, I'm 46 years old, so I'll take the assumption that I live in a Millennial "social bubble" as a compliment. (b) I never said landlords should ONLY accept electronic payments. In fact, I believe I described them as an "alternative". – FeRD Feb 28 '21 at 04:57
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    @davidbak I don't grow my own food, no. But I do wash or cook anything that's been directly handled by others. I can wash a cucumber. I can't wash a check. (Well, I suppose I could...) – FeRD Feb 28 '21 at 05:03
  • Could you maybe specify where in the US you are? And maybe what kind of tenant you are? I would be a lot more surprised if a college rental required physical checks, and I would also be more surprised in an urban vs a rural area. – Jared Smith Feb 28 '21 at 11:32
  • Comments are not for extended discussion; this conversation has been moved to chat. – JohnFx Feb 28 '21 at 16:09
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    Check with your bank - they may have a "Bill Pay" service which really just translates into a 'Print a check and mail it for you' service. Wells Fargo does this for at least some of my regular bill payments. (and I feel your pain - moving to the USA a little over 8 years ago felt like moving back to the stone age in banking - banks in my home country neither issue nor process cheques anymore...) – brhans Mar 01 '21 at 02:40
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    @FeRD You can iron you check to disinfect it or if you live somewhere sunny you can hang it outside in the hot sun - it's the old-school way of disinfecting things – slebetman Mar 01 '21 at 09:04
  • Anecdotally, I've had landlords who take only checks, landlords who take only electronic payments, and landlords that give the option to do one or the other - and that one was during the pandemic. It seems like the personal preference for security and convenience is more of a weight for this decision than any health concerns. – Zibbobz Mar 01 '21 at 15:11
  • @JonathanReez Quite a lot of banks in the Czech Republic already do instant payments for free by default. As it should be. – JohnEye Mar 01 '21 at 18:31
  • @JohnEye even better. The fact that Americans need Zelle or Paypal for instant transfers instead of just doing wire transfers is ridiculous. Money should be movable instantly 24/7/365 and nearly free of charge. – JonathanReez Mar 01 '21 at 18:40
  • @JonathanReez Rent-seeking is the American way. Our whole economy is based on it. – barbecue Mar 01 '21 at 21:45

11 Answers11

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Is it normal that rent cannot be paid using electronic methods such as a credit/debit card, or a bank transfer, or Paypal, or anything electronic?

It's fairly common, especially with smaller companies/independent landlords. Many of the other more convenient payment methods carry transaction/merchant fees, and many landlords don't have the kind of transaction volume necessary to negotiate fees low enough to make those options attractive. I've accepted Zelle in the past but many banks have daily limits on payments that are below monthly rent, so tenants can't pay rent in one transaction.

Can checks be obtained without going into a physical bank?

I've banked with two online only banks and with both I could buy a checkbook online and have it mailed to me, or I could have the bank mail checks to people on my behalf at no cost.

Hart CO
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    "I could have the bank mail checks to people on my behalf at no cost." - which is a silly situation because the marginal cost to banks of processing a cheque is significantly higher than the cost of electronic ACH (which is also free...but banks just don't expose an easy way to do it) or Fedwire, Zelle/Venmo, etc. – Dai Feb 27 '21 at 10:39
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    In the US, does the recipient of a wire transfer pay any fee? Where I come from, its the sender that pays the fee, not the recipient. So if the landlord gives them their account number, the renter can just wire the money, the minuscule fee for the transfer would be paid by the renter, as the sender of the wire transfer. – Polygnome Feb 27 '21 at 11:49
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    @polygnome: "the miniscule fee for the transfer" -- not in the US, unless you consider the typical $25-$35 fee "miniscule". – user4556274 Feb 27 '21 at 14:01
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    @user4556274 Did you mean cents or indeed dollars? – Polygnome Feb 27 '21 at 14:55
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    @Polygnome, see for example https://www.nerdwallet.com/article/banking/wire-transfers-what-banks-charge – user4556274 Feb 27 '21 at 14:59
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    @Dai It may be silly, but it works fine from the tenants point of view. The bank will even let you set up repeating scheduled payments if you like. – Jeanne Pindar Feb 27 '21 at 15:48
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    @user4556274 Thanks for the link. Thats insane. Costs for a domestic wire transfer in Germany are usually around 0,25€ - 0,50€. – Polygnome Feb 27 '21 at 16:17
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    @Polygnome in the U.K. they’re free, and effectively instant. Paying anything to move your own money around seems crazy to me! – Tim Feb 27 '21 at 19:17
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    @Tim: The US's ACH system is hilariously antiquated and bizarre, operating in units of business days rather than the seconds or minutes that it logically ought to take to send money electronically. So you have to pay extra if you want your payment to arrive within a reasonable amount of time. The banks make plenty of money off of this and have no incentive to fix it. – Kevin Feb 27 '21 at 22:09
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    @Polygnome Do you mean a SEPA transfer with "domestic wire transfer" or something else? Because SEPA transfers are usually free in my experience and a quick check also shows lots of banks in Germany that don't ask for fees either. Which makes sense given how negligible the cost would be to banks. – Voo Feb 28 '21 at 13:41
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    I take ACH push. @Kevin: ACH is fast enough. – Joshua Feb 28 '21 at 19:18
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    @Polygnome SEPA transfers should be free across all of the euro zone. If your bank tells you otherwise, change bank. (Even in Germany you can find a bank with free sepa transfers) – njzk2 Feb 28 '21 at 22:03
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    @Voo: SEPA transfers can be implemented differently than domestic transfers, but can cost no more. Hence, a SEPA transfer would cost the same 0,25€ at such a bank. I'd expect this to be mostly an issue for commercial accounts; as you note it's often free for consumers. – MSalters Mar 01 '21 at 09:27
  • @Polygnome that fee is when you drop a paper slip ordering the transfer, and is a service fee for typing up that paper slip. The transfer itself is completely free for pretty much any bank. Just get online banking or do it yourself at the terminal most banks provide – Hobbamok Mar 01 '21 at 11:59
  • @Tim in the UK, they're generally free for personal accounts, but I believe sometimes charge a fee to business accounts - although I believe the fee is in roughly the same ball park as Polygnome's example for Germany. – James_pic Mar 01 '21 at 13:01
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Is it normal that rent cannot be paid using electronic methods such as a credit/debit card, or a bank transfer, or Paypal, or anything electronic?

It's highly dependent on the landlord/property manager.

Can checks be obtained without going into a physical bank?

Yes: online bill payment. (I configured my online bill payment service to automatically snail mail a check to my landlady.)

RonJohn
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    This is a great use of online bill pay through one's bank. Often this valuable service is free; both the physical check and the mailing to your landlord are free to you, and on an automatic schedule! – Orange Coast- reinstate Monica Feb 26 '21 at 22:30
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    @OrangeCoast-reinstateMonica 'free' is relative - typically the bank takes the money from you on the day you send the check, and only pays it when it is cashed. Inbetween, it's theirs to work with... but yes, it has no fee, and is still a good service. – Aganju Feb 27 '21 at 02:44
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    @alephzero Direct electronic payments are also helpful, but it's not uncommon to need to pay a bill for which you don't have the right kind of details to do a direct payment. For instance, I recently received an invoice in the mail from a contractor for work on my house. It was actually quite convenient to be able to just enter their mailing address, the invoice number, and amount and get a check sent to them. – Joshua Taylor Feb 27 '21 at 03:20
  • @Aganju, mine switched to taking the money from my account on the “due date” of the bill, even though they mail the check about 6 days earlier. I was surprised! – prl Feb 27 '21 at 10:39
  • My bank doesn't take the money until the recipient deposits the check. – Jeanne Pindar Feb 27 '21 at 15:50
  • @Aganju - if, in today's world of interest rates, the 1 week float on your rent payment is more than the cost of a daily newspaper - can I get a tour of the palace you're renting? – davidbak Feb 27 '21 at 17:39
  • @alephzero if UK web payment services can only do electronic payments, then it's pretty sad. – RonJohn Feb 27 '21 at 18:01
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    Why, @RonJohn ? If they are free and secure, there is no need for alternatives. All those companies that make money on the poor people in the US become simply superfluous. – Aganju Feb 27 '21 at 19:31
  • @Aganju "there is no need for alternatives." Why do you assume that everyone (like the landlords and landladies mentioned in this question and the answers) takes electronic payments? "All those companies that make money on the poor people in the US become simply superfluous." That is utterly and completely off-topic from this question. – RonJohn Feb 27 '21 at 19:46
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    Because I know that in the UK (and Europe) that is the accepted standard. It’s not a question “what they accept“. – Aganju Feb 27 '21 at 20:28
  • @Aganju #1 the world is not the UK (and Europe), #2 the question is explicitly about the US, and #3 not everyone likes to use computers. – RonJohn Feb 27 '21 at 23:10
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    Well, you started talking about sad and the UK. – Aganju Feb 27 '21 at 23:59
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    @JoshuaTaylor Not as convenient as the bill/invoice just having the contractor's bank account details so you can make an online payment. In countries like Australia that is standard. – curiousdannii Feb 28 '21 at 04:49
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As of 2016 in the U.S., 42% of rent payments are made by check, 22% by cash, 16% by money order (so: 80% by some physical paper transaction). Only 20% or less were by electronic payments.

https://www.bostonfed.org/publications/research-data-report/2016/how-do-people-pay-rent.aspx

Graph: How U.S. Households Pay Rent

This is not exactly the same as landlords refusing electronic payments. But anecdotally, it's my experience that landlords only provide a single venue for payments. In 30 years of renting in a variety of states, I've never had a landlord suggest electronic payments as an option to date. In short, I'd say that exclusively paying by physical paper is indeed "normal".

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    Under only one landlord did I have the option to pay electronically, and that was in an apartment complex managed by a group large enough to have a number of properties. They accepted payments via debit/credit card. I've never had that option with an individual landlord. – Joshua Taylor Feb 27 '21 at 03:22
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    That's supprising, in New Zealand most banks are phasing out the use of cheques. I'm pretty sure the writing is on the wall in Australia as well. I imagine there are a few people who won't like it but it's been well over a decade since I used a cheque for anything, and probably 2 since I owned a cheque book. – David Waterworth Feb 27 '21 at 03:34
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    My landlady (three small properties) had so many problems with late payments and bad checks that now the rule is "bring a money order to her on the first of the month". (I can't drive, and convinced her to let me mail her a check via web bill pay.) – RonJohn Feb 27 '21 at 05:16
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    @David, that makes sense if and only if the banking system provides another “free” and convenient payment method, which the U.S. system currently does not. (“Free” in quotes because obviously somebody is paying for it, either in bank fees or reduced interest.) – prl Feb 27 '21 at 10:43
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    @prl I'm not really sure it's driven by convenience or even "free" over here. Most people and businesses don't like being paid by cheque and make it as inconvenient as possible. I suspect it's perhaps more driven by the fact that electronic payment is ubiquitous here. Many businesses will try and make you set up an automatic payment from your account to theirs for recurring payments, either by saying that's the only payment they accept or by giving a discount. – David Waterworth Feb 28 '21 at 00:58
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    @David, that’s exactly what I was saying too. In the U.S., electronic payment isn’t convenient at all compared to checks, and frequently comes with fees for each payment. Phasing out checks can’t happen until that is fixed first. – prl Feb 28 '21 at 06:28
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    This seems absolutely archaic to me and I'm from South Africa – Marco Prins Feb 28 '21 at 12:38
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    It was in the news last week that in the Netherlands the last cheque has been handled, no more cheques in any of the Dutch banks. Most common is paying the rent bank to bank, and it has been that way from before I started to rent 33 years ago. I am amazed it is so old fashioned in the USA. – Willeke Feb 28 '21 at 15:22
  • In Switzerland, since a few years, there is only one branch of a single bank that will handle cheques. The processing fee is 150 CHF ($150!). Never mind cheques; I have hardly used cash for the past year... – Oscar Bravo Mar 01 '21 at 13:43
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Just one other tack that I didn't see in the other answers: If someone refuses to pay rent, it takes months of annoying work to evict them and even then the recalcitrant tenant might do a bunch of damage. But if someone writes you a bad check, there's a whole new pile of laws that you can bring to bear on them. Even if you don't have any money, creditors want you to write them a check. Because now they can prosecute you for fraud. It's a much bigger hammer. A "check only" policy pre-establishes this relationship. "But couldn't I pay with PayPal just this once?" No, that's a crack in the dam, and I don't see why, if you have the funds in PayPal, you can't get your act together and arrange for a check.

B. Goddard
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    This is an interesting point I've never seen anywhere else. Thanks! – davidbak Feb 27 '21 at 17:41
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    „Not writing a check“ however is the same as not making any other kind of payment. – lejonet Feb 27 '21 at 17:52
  • @lejonet Yes. But the psychology is what the creditors rely on. "Look, just write me a check to show your good faith (and this nasty conversation will end for a while.)" Not quite the same with renters, but having a "check only" policy, puts pressure on the tenant to write a bad check, which is the goal, at some point. – B. Goddard Feb 27 '21 at 18:19
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    Writing a bad check is a crime, like D.A./go to jail crime, and has been for over a century. – Harper - Reinstate Monica Feb 27 '21 at 19:05
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    @Harper-ReinstateMonica Exactly. The aggressive creditor wants you to write him a bad check, so he can now make your life really miserable. That's the whole point. – B. Goddard Feb 27 '21 at 19:47
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    Interesting point. I remember being warned in Taiwan in the 1980s that bouncing a check/cheque was taken much more seriously in Taiwan than in the US and was automatically a criminal matter. I don't suppose consumers use cheques in Taiwan these days, and not for many years. – Spehro Pefhany Mar 01 '21 at 18:00
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I don't have statistics handy, so I don't know what percentage of landlords want a paper check. But it's certainly not unheard of. Especially if the landlord is a small time operation with just one or two properties.

As to can you get checks without going to a physical bank, sure. I haven't gone to a bank office to buy checks in decades. There are companies that sell checks on-line. As part of the order process you have to tell them your routing number and account number so they can print it on the checks. But you order on line and they mail them to you. My bank's web site has a menu option to order checks on line. I've never used it so I don't know the process, but I don't have to physically go to the bank even if I want to order from the bank.

Another option you may have is to have the bank mail them a check. My bank lets me direct them to make payments on their web site. I get on the web site and say to send however much money to this person or company, this address, and here's my account number. If the person or company I send it to has things set up with the bank, they'll do an electronic transaction. Otherwise they print and mail a paper check. I can see on the web site which way they sent the money, but it doesn't matter. I don't do anything different. And if some business I'm paying signs up to get the money electronically, they'll just automatically switch from sending paper checks to doing it electronically. I don't have to know or care.

I make contributions to my church and my cleaning lady this way all the time, so I don't have to bother hand-writing a check, putting it in the mail, and paying postage. I've used this to send money to relatives. Etc. With my bank, it's a free service. They don't even charge me for the postage to mail the check. Probably because they save more by not having to pay someone to handle the check then the cost of printing and postage. I wouldn't be surprised if some banks charge some sort of service fee for this.

Afterthought

These days I almost never actually write a paper check. The only people I can think of that I send a paper check regularly is my local newspaper: they don't have any way to pay online, and I can't have the bank send them a check because there's a form where I have to specify some details. Everybody else I either pay through the recipient's web site or I pay through the bank's web site. At one point I moved and I didn't even bother to order checks with my new address on them for 8 years, because I was writing so few checks it was easier to just cross out the address and hand-write the new address. :-)

Jay
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  • Web bill pay is the greatest. I hate writing checks and mailing them, and reconciling a bank balance when there are lots of outstanding checks is even worse. – RonJohn Feb 28 '21 at 03:15
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Every bank with which I have a checking account has a “Bill Pay” feature within their online banking portal, which allows users to have a paper check sent, by mail, to any address, at no cost. We have used this feature to pay music teachers, local farms, and others who prefer to receive paper checks. Of course you have to allow for 5-7 days delivery time, but for something regular and predictable like a rent payment you can schedule a recurring payment and have it sent out automatically every month.

mweiss
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I have been a landlord, I have no idea how I would have gone about accepting electronic payments and most of my renters paid cash because they didn’t have checking accounts. When paid with a check, I went to their bank to cash it to ensure that it wouldn’t bounce and if offered a check from out of my area, I would have refused it and asked for cash or money order. Haven’t been a landlord for a while, but under the same circumstances, I would follow the same process today.

Online ordering of checks has been possible since at least the mid 90’s. The format of checks has been standardized because of electronic processing since 1955, it was never a profitable part of the banking industry, it was just something they had to do in order to do business. Some banks don’t even allow you to order through them.

jmoreno
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    "I have no idea how I would have gone about accepting electronic payments" Can you not just tell them your back account number in the US? Or are banks not set up for direct transfers? – curiousdannii Feb 28 '21 at 04:42
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    @curiousdannii: US banks generally don’t make it easy to do customer to customer transfers. The ones that allow it at all, generally do so for on the assumption that their customers are banking with multiple banks and will be doing two way transfers. – jmoreno Feb 28 '21 at 14:18
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    Back in the day it seemed fairly common in the US cities to not accept cash because the landlord was afraid of being robbed. – Spehro Pefhany Mar 01 '21 at 18:16
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Yes, paper checks are quite typical. That's how I paid rent from 2012 till the end of 2017 and then I bought a house.

If the landlord is worried about Covid on checks then they're presumably worried about Covid in the mail so the mitigation strategy shouldn't vary.

If the landlord is worried about Covid then they should buy a UV lamp to disinfect envelopes and checks before they touch them.


Having been involved on the merchant side of things with PayPal I would say that the hassle of not triggering false fraud far outweighs any perceived inconvenience of using checks.

If you're a new merchant then you can easily get your funds frozen for up to 6 months and no amount of pleading will undo that. Do you really think a landlord wants to risk getting funds frozen for that long?

PayPal heavily favors the consumer so a single complaint could cost them access to thousands upon thousands of dollars until things have cleared up.


You being unaccustomed to checks is not a good reason for a landlord to start risking their money.

Order some checks and call it a day; a box (100 checks) will cost around $5-$10 and would last you almost 10 years.

Do you really want to be known as a "problem" tenant from day one?

MonkeyZeus
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Yes it is typical and common in rentals to not include options for electronic payment in the US. I found this to be true with small scale established (older) landlords in the greater Seattle area, San Francisco and personal check was required, often only a single check was accepted making payment that much more work in shared housing. Larger property management companies typically have some sort of IT solution which provides electronic payment and as I recall in California in the Pleasanton/Dublin area required its use (and was poorly implemented with questionable security). This is prior to the pandemic and may bring about other patterns due to changes in supply and demand.

jimmont
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Can checks be ordered without going in to a physical bank?

No doubt you can call your bank to order checks. However, the bank's checks are often overpriced.

According to a large check producing company, Designer Checks, you can order checks from them for your bank account without having ever ordered checks from your bank: https://www.designerchecks.com/faqs/

  • "However, the bank's checks are often overpriced." - Is that true? I haven't used checks in a while but few years back they were free. – Maja Piechotka Feb 28 '21 at 22:49
  • Even in cases where a large bank gives checks for free (e.g., Bank of America) they typically charge shipping and handling. That said, it's rare to be charged more than $0.20/check, even if you order checks with carbon duplicates (which you should). – Brian Mar 01 '21 at 15:25
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Can checks be obtained without going into a physical bank?

Many people have noted that you can order checks online. This can be done from your bank or via third parties.

I'll note that technically, you can also print checks at home. This does require a check-printing template/application (e.g., Microsoft Office), but it's not especially complicated. Typically, consumer-grade printers, even high end ones, cannot create checks to the same standard as check-printing companies. However, home-printed checks are still checks, both in a legal sense and in a, "can people cash them" sense. And unlike many starter checks, home-made checks will actually have your name/information.

I'll note that most home-made checks feel a bit "off, " so not everyone will accept them. I don't recommend this approach as anything except as an interim solution in an emergency.

Brian
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