Blank product review page

Question

Hi I'm fairly new to Magento so this might be a stupid question.

I'm using default/carparts theme for my website. The problem is that the product reviews page is always blank like this:

enter image description here

Previous reviews and review form are not showing. I believe this is a bug of this theme because I tried other themes and this page all works well. Could somebody tell me what files should I check to fix this?

Enable path hind and check all files are rendered – MeenakshiSundaram R Jun 30 '15 at 22:20 — MeenakshiSundaram R, Jun 30 '15 at 22:20

score 1 · Answer 1 · answered Jun 30 '15 at 23:51

Replace default/carparts/layout/review.xml file. You can get fresh file from rwd/default/layout/review.xml

This file is responsible for your review.

Se section: <review_product_list translate="label">. Make sure this section exist in your review.xml file.

Please make backup of that file before replacing.

score 1 · Answer 2 · answered Jul 01 '15 at 03:28

1

product/view.phtml was missing:

 <?php echo $this->getChildHtml('product_additional_data') ?>

answered Jul 01 '15 at 03:28

Ashvin Monpara

1,129
8
21

score 1 · Answer 3 · edited Apr 13 '17 at 12:55

Hi zxwang and welcome to MageOverflow. Unfortunately we can't help with all third party issues.You should read Fundamentals for debugging a Magento store and I recommend to set an exception breakpoint for xdebug. Often an exception is thrown which is then catched and ignored.

    try {
        $viewHelper->prepareAndRender($productId, $this, $params);
    } catch (Exception $e) {
        if ($e->getCode() == $viewHelper->ERR_NO_PRODUCT_LOADED) {
            if (isset($_GET['store'])  && !$this->getResponse()->isRedirect()) {
                $this->_redirect('');
            } elseif (!$this->getResponse()->isRedirect()) {
                $this->_forward('noRoute');
            }
        } else {
            Mage::logException($e);
            $this->_forward('noRoute');
        }
    }

This leads to an 404 status, but shows the page

Blank product review page

3 Answers3