Client and Admin not receiving Sales Email Notifications

Question

I've configured notifications in System -> Configuration -> Sales Emails But still, I'm not receiving any email notification.

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In local machine or In server? If in server check that sendmail is installed or not. — Girish Hosamani, Feb 09 '15 at 09:57
Why your copy to email has space in domain name? Also make sure to check email in junk folder. Don't forget to check the log files too. — MagePsycho, Feb 09 '15 at 09:58
In server. Sendmail? is that an extension? I have my webmail in mail.domain.com
Space for domain's protection. Not in junk. How can I check logs and what should I check? — aerish, Feb 09 '15 at 10:02

score 3 · Accepted Answer · edited Apr 13 '17 at 12:54

3

Make sure your cron is set up, else the email queue will not be processed. I would recommend using AOE Scheduler Module: http://www.magentocommerce.com/magento-connect/aoe-scheduler.html

If you have your cron configured, make sure it actually runs. This may be of help: Cron.php do not start the cronjobs

edited Apr 13 '17 at 12:54

Community

answered Feb 09 '15 at 10:02

tecjam

Installed extension, and change cron.php. The extension now is giving me this error: "No heartbeat task found. Check if cron is configured correctly." – aerish Feb 09 '15 at 12:39
Nevermind. It shows that error, but I tested with a new order and it's working. Thank you! – aerish Feb 09 '15 at 12:49
I'm glad I could be of help. =) – tecjam Feb 09 '15 at 12:55

1 Answers1