Frontend and Backend is not Working : Magento 2.4.2 ( Internal Server Error)

Question

I am using below configuration Magento 2.4.2 PHP 7.4 Composer 2 Elasticsearch 7.9.6 My installation is in subfolder https://162.241.125.112/Angel/angel

Admi url is - https://162.241.125.112/Angel/angel/admin

After Installation, renamed the .htaccess.sample with .htaccess My current .htaccess is as follow -

text/x-generic .htaccess-RK ( ASCII text )
############################################
## overrides deployment configuration mode value
## use command bin/magento deploy:mode:set to switch modes
SetEnv MAGE_MODE developer
############################################
uncomment these lines for CGI mode
make sure to specify the correct cgi php binary file name
it might be /cgi-bin/php-cgi
Action php5-cgi /cgi-bin/php5-cgi
AddHandler php5-cgi .php
############################################
GoDaddy specific options
Options -MultiViews
you might also need to add this line to php.ini
cgi.fix_pathinfo = 1
if it still doesn't work, rename php.ini to php5.ini
############################################
this line is specific for 1and1 hosting
#AddType x-mapp-php5 .php
#AddHandler x-mapp-php5 .php


############################################
enable usage of methods arguments in backtrace
SetEnv MAGE_DEBUG_SHOW_ARGS 1


############################################
default index file
DirectoryIndex index.php


############################################
adjust memory limit
php_value memory_limit 756M
php_value max_execution_time 18000


############################################
disable automatic session start
before autoload was initialized
php_flag session.auto_start off


############################################
enable resulting html compression
#php_flag zlib.output_compression on


###########################################
disable user agent verification to not break multiple image upload
php_flag suhosin.session.cryptua off


<IfModule mod_security.c>
###########################################
disable POST processing to not break multiple image upload
SecFilterEngine Off
SecFilterScanPOST Off

</IfModule>
<IfModule mod_deflate.c>
############################################
enable apache served files compression
http://developer.yahoo.com/performance/rules.html#gzip
# Insert filter on all content
###SetOutputFilter DEFLATE
# Insert filter on selected content types only
#AddOutputFilterByType DEFLATE text/html text/plain text/xml text/css text/javascript application/javascript application/x-javascript application/json image/svg+xml

# Netscape 4.x has some problems...
#BrowserMatch ^Mozilla/4 gzip-only-text/html

# Netscape 4.06-4.08 have some more problems
#BrowserMatch ^Mozilla/4\.0[678] no-gzip

# MSIE masquerades as Netscape, but it is fine
#BrowserMatch \bMSIE !no-gzip !gzip-only-text/html

# Don't compress images
#SetEnvIfNoCase Request_URI \.(?:gif|jpe?g|png)$ no-gzip dont-vary

# Make sure proxies don't deliver the wrong content
#Header append Vary User-Agent env=!dont-vary


</IfModule>
<IfModule mod_ssl.c>
############################################
make HTTPS env vars available for CGI mode
SSLOptions StdEnvVars


</IfModule>
############################################
workaround for Apache 2.4.6 CentOS build when working via ProxyPassMatch with HHVM (or any other)
Please, set it on virtual host configuration level
SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1
############################################
<IfModule mod_rewrite.c>
############################################
enable rewrites
# The following line has better security but add some performance overhead - see https://httpd.apache.org/docs/2.4/en/misc/perf-tuning.html
Options -FollowSymLinks +SymLinksIfOwnerMatch
RewriteEngine on


############################################
you can put here your magento root folder
path relative to web root
#RewriteBase /magento/


############################################
workaround for HTTP authorization
in CGI environment
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]


############################################
TRACE and TRACK HTTP methods disabled to prevent XSS attacks
RewriteCond %{REQUEST_METHOD} ^TRAC[EK]
RewriteRule .* - [L,R=405]


############################################
redirect for mobile user agents
#RewriteCond %{REQUEST_URI} !^/mobiledirectoryhere/.*$
#RewriteCond %{HTTP_USER_AGENT} &quot;android|blackberry|ipad|iphone|ipod|iemobile|opera mobile|palmos|webos|googlebot-mobile&quot; [NC]
#RewriteRule ^(.*)$ /mobiledirectoryhere/ [L,R=302]


############################################
never rewrite for existing files, directories and links
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l


############################################
rewrite everything else to index.php
RewriteRule .* index.php [L]


</IfModule>
############################################
Prevent character encoding issues from server overrides
If you still have problems, use the second line instead
AddDefaultCharset Off
#AddDefaultCharset UTF-8
AddType 'text/html; charset=UTF-8' html


<IfModule mod_expires.c>
############################################
Add default Expires header
http://developer.yahoo.com/performance/rules.html#expires
ExpiresDefault &quot;access plus 1 year&quot;
ExpiresByType text/html A0
ExpiresByType text/plain A0


</IfModule>
###########################################
Deny access to root files to hide sensitive application information
RedirectMatch 403 /\.git

&lt;Files composer.json&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files composer.lock&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files .gitignore&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files .htaccess&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files .htaccess.sample&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files .php_cs.dist&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files CHANGELOG.md&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files COPYING.txt&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files Gruntfile.js&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files LICENSE.txt&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files LICENSE_AFL.txt&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files nginx.conf.sample&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files package.json&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files php.ini.sample&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files README.md&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files magento_umask&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files auth.json&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;
&lt;Files .user.ini&gt;
    &lt;IfVersion &lt; 2.4&gt;
        order allow,deny
        deny from all
    &lt;/IfVersion&gt;
    &lt;IfVersion &gt;= 2.4&gt;
        Require all denied
    &lt;/IfVersion&gt;
&lt;/Files&gt;


For 404s and 403s that aren't handled by the application, show plain 404 response
ErrorDocument 404 /pub/errors/404.php
ErrorDocument 403 /pub/errors/404.php
################################
If running in cluster environment, uncomment this
http://developer.yahoo.com/performance/rules.html#etags
#FileETag none



# INTERNET EXPLORER

----------------------------------------------------------------------
| Document modes                                                     |
----------------------------------------------------------------------
Force Internet Explorer 8/9/10 to render pages in the highest mode
available in the various cases when it may not.

https://hsivonen.fi/doctype/#ie8

(!) Starting with Internet Explorer 11, document modes are deprecated.
If your business still relies on older web apps and services that were
designed for older versions of Internet Explorer, you might want to
consider enabling Enterprise Mode throughout your company.

https://msdn.microsoft.com/en-us/library/ie/bg182625.aspx#docmode
http://blogs.msdn.com/b/ie/archive/2014/04/02/stay-up-to-date-with-enterprise-mode-for-internet-explorer-11.aspx
<IfModule mod_headers.c>
Header set X-UA-Compatible &quot;IE=edge&quot;

# `mod_headers` cannot match based on the content-type, however,
# the `X-UA-Compatible` response header should be send only for
# HTML documents and not for the other resources.

&lt;FilesMatch &quot;\.(appcache|atom|bbaw|bmp|crx|css|cur|eot|f4[abpv]|flv|geojson|gif|htc|ico|jpe?g|js|json(ld)?|m4[av]|manifest|map|mp4|oex|og[agv]|opus|otf|pdf|png|rdf|rss|safariextz|svgz?|swf|topojson|tt[cf]|txt|vcard|vcf|vtt|webapp|web[mp]|webmanifest|woff2?|xloc|xml|xpi)$&quot;&gt;
    Header unset X-UA-Compatible
&lt;/FilesMatch&gt;


</IfModule>

I am getting the error - 500 Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. I am unable to retrieve any error log. If anyone fix it please help me too. Thanks in advance.

make sure all apache modules are installed and enabked like mod_Rewrite and mod_version — Waqar Ali, May 18 '21 at 11:18
Chcked, all modules are available and mod_rewrite and mod_version are enabled — user9386912, May 22 '21 at 10:38
uncomment the line ini_set('display_errors', 1); in app/bootrap.php will give you actual error — Waqar Ali, May 22 '21 at 12:11

score 0 · Answer 1 · answered May 18 '21 at 12:27

0

Well, Magento 2.4.2 doesn't get along very well with the installations inside subfolders. It will attempt to load your application from the <magento_root>/pub/ folder, unless instructed otherwise.

Please follow this thread frontend and admin not working magento 2.4.2 upgrade and check the instructions mentioned there.

answered May 18 '21 at 12:27

Diana

5,137
1
11
26

Thanks a lot for your response. I tried but unfortunately not solved my problem. After this I installed magento in root directory. This is also giving the same error Internal Server Error – user9386912 May 22 '21 at 10:37
Sorry to hear that. Hope you find the solution soon. – Diana May 23 '21 at 11:02

Frontend and Backend is not Working : Magento 2.4.2 ( Internal Server Error)

uncomment these lines for CGI mode

make sure to specify the correct cgi php binary file name

it might be /cgi-bin/php-cgi

Action php5-cgi /cgi-bin/php5-cgi

AddHandler php5-cgi .php

GoDaddy specific options

Options -MultiViews

you might also need to add this line to php.ini

cgi.fix_pathinfo = 1

if it still doesn't work, rename php.ini to php5.ini

this line is specific for 1and1 hosting

enable usage of methods arguments in backtrace

default index file

adjust memory limit

disable automatic session start

before autoload was initialized

enable resulting html compression

disable user agent verification to not break multiple image upload

disable POST processing to not break multiple image upload

enable apache served files compression

http://developer.yahoo.com/performance/rules.html#gzip

make HTTPS env vars available for CGI mode

workaround for Apache 2.4.6 CentOS build when working via ProxyPassMatch with HHVM (or any other)

Please, set it on virtual host configuration level

SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1

enable rewrites

you can put here your magento root folder

path relative to web root

workaround for HTTP authorization

in CGI environment

TRACE and TRACK HTTP methods disabled to prevent XSS attacks

redirect for mobile user agents

never rewrite for existing files, directories and links

rewrite everything else to index.php

Prevent character encoding issues from server overrides

If you still have problems, use the second line instead

Add default Expires header

http://developer.yahoo.com/performance/rules.html#expires

Deny access to root files to hide sensitive application information

For 404s and 403s that aren't handled by the application, show plain 404 response

If running in cluster environment, uncomment this

http://developer.yahoo.com/performance/rules.html#etags

# INTERNET EXPLORER

----------------------------------------------------------------------

| Document modes |

----------------------------------------------------------------------

Force Internet Explorer 8/9/10 to render pages in the highest mode

available in the various cases when it may not.

https://hsivonen.fi/doctype/#ie8

(!) Starting with Internet Explorer 11, document modes are deprecated.

If your business still relies on older web apps and services that were

designed for older versions of Internet Explorer, you might want to

consider enabling Enterprise Mode throughout your company.

https://msdn.microsoft.com/en-us/library/ie/bg182625.aspx#docmode

http://blogs.msdn.com/b/ie/archive/2014/04/02/stay-up-to-date-with-enterprise-mode-for-internet-explorer-11.aspx

1 Answers1

Linked

consider enabling `Enterprise Mode` throughout your company.