checkout problem with 1.9.3.4 after upgrade

Question

I have upgrade from 1.9.3.2 at 1.9.3.4. I do not installed any 9767 patches. checkout Process is blocked. The checkout process does not proceed from first step. how to solve ?

score 3 · Answer 1 · edited Jul 21 '17 at 11:08

3

Its May be the issue with formkey: Please check the formkeys with theme checkout files

patch 9767 adds form keys to the following forms:

Shipping cart form:

app/design/frontend/<package>/<theme>/template/checkout/cart/shipping.phtml

Multishipping billing checkout form:

app/design/frontend/<package>/<theme>/template/checkout/multishipping/billing.phtml

Multishipping shipping checkout form:

app/design/frontend/<package>/<theme>/template/checkout/multishipping/shipping.phtml

Billing checkout form:

app/design/frontend/<package>/<theme>/template/checkout/onepage/billing.phtml

Shipping checkout form:

app/design/frontend/<package>/<theme>/template/checkout/onepage/shipping.phtml

Payment checkout form:

app/design/frontend/<package>/<theme>/template/checkout/onepage/payment.phtml

Shipping method checkout form:

app/design/frontend/<package>/<theme>/template/checkout/onepage/shipping_method.phtml

Persistent Billing checkout form:

app/design/frontend/<package>/<theme>/template/persistent/checkout/onepage/billing.phtml

What to do:

If you're using with custom versions of those templates you'll have to update them by adding the following code into them:

getBlockHtml('formkey') ?>

edited Jul 21 '17 at 11:08

Raghu

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answered Jul 21 '17 at 11:02

shivashankar m

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where i need controll for formkey? I have template Ultimo .. – DigitaleNetwork Jul 21 '17 at 11:04
Please find the updated answer – shivashankar m Jul 21 '17 at 11:07
1

Before this you have to revert the 9767 files and install 9767v2 files – Raghu Jul 21 '17 at 11:10
@EwallTester he already has M1.9.3.4 so SUPEE-9767v2 is included. Nothing to revert here? – sv3n Jul 21 '17 at 11:16
oh ok. in the question i didnot find revert...anyhow its ok – Raghu Jul 21 '17 at 11:17
Thenks for your response: I have controll all file in all folder with form for existing row getBlockHtml('formkey') ?> into tag form I have template Ultimo and in Folder app/design/frontend/ultimo/default/template/checkout/ I not found file with form – DigitaleNetwork Jul 21 '17 at 11:24
ok give formkey there this will fix your issue – Raghu Jul 21 '17 at 11:29
correct @EwallTester, i thougth it's all ok with 1.9.3.4 but proccess checkout don't start – DigitaleNetwork Jul 21 '17 at 11:41
After upgrade to 1934, your custom theme will not have the formkeys... so as per the above answer you have to give getBlockHtml('formkey') ?> EX: app/design/frontend/ultimo/default/template/persistent/checkout/onepage/billing.phtml – Raghu Jul 21 '17 at 11:44
I have update also file old for security. mabye probelm cache? – DigitaleNetwork Jul 21 '17 at 12:21

score 3 · Answer 2 · answered Jul 21 '17 at 11:05

3

With Magento 1.9.3.4 patch SUPEE-9767 V2 is included ...

For your problem please read Security Patch SUPEE-9767 - Possible issues?.

Seems that you have no formkey in your template files:

Add

<?php echo $this->getBlockHtml('formkey') ?>

To

app/design/frontend/<package>/<theme>/template/checkout/cart/shipping.phtml
app/design/frontend/<package>/<theme>/template/checkout/multishipping/billing.phtml
app/design/frontend/<package>/<theme>/template/checkout/multishipping/shipping.phtml
app/design/frontend/<package>/<theme>/template/checkout/onepage/billing.phtml
app/design/frontend/<package>/<theme>/template/checkout/onepage/shipping.phtml
app/design/frontend/<package>/<theme>/template/checkout/onepage/payment.phtml
app/design/frontend/<package>/<theme>/template/checkout/onepage/shipping_method.phtml
app/design/frontend/<package>/<theme>/template/persistent/checkout/onepage/billing.phtml

answered Jul 21 '17 at 11:05

sv3n

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my pocess checkout it's onepage and in all form ther is roww formkey – DigitaleNetwork Jul 21 '17 at 11:42
@DigitaleNetwork If you adjusted all files refresch cache please. – sv3n Jul 21 '17 at 14:28
thanks for your response. I have controlled all file also in other folder different of "template".. after i have refresh cache ad now it's correct – DigitaleNetwork Jul 26 '17 at 07:07
You welcome. Please accept an answer to close this. It can be your own too :) – sv3n Jul 26 '17 at 07:08

score 1 · Answer 3 · answered Jul 21 '17 at 11:07

1

1.9.3.4 comes with patch changes pre-installed in this version. It is most probably the form key issue. If your checkout page is customized or not the default Magento one, then add formkey using code <?php echo $this->getBlockHtml('formkey') ?> in different forms on checkout page like billing form, shipping form.

answered Jul 21 '17 at 11:07

Anshu Mishra

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thanks for your response but I have controll all file in all folder with form for existing row getBlockHtml('formkey') ?> into tag form I have template Ultimo and in Folder app/design/frontend/ultimo/default/template/checkout/ I not found file with form – DigitaleNetwork Jul 21 '17 at 11:25
@DigitaleNetwork If the file isn't there Magento has a fallback system to use base template. For this file there is nothing to do. – sv3n Jul 21 '17 at 12:17

score 1 · Accepted Answer · answered Jul 24 '17 at 06:29

1

I have solved. I have controll all file, not only my template, and i have put row <?php echo $this->getBlockHtml('formkey') ?> in every form. Now it's ok. thanks to all

answered Jul 24 '17 at 06:29

DigitaleNetwork

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checkout problem with 1.9.3.4 after upgrade

4 Answers4