Stock is not updating after update the product quantity Magento 2.x?

Question

I am facing an error in Magento 2.1.5. I have changed the product quantity from Magento admin panel but the stock did not update.

I have clean cache already but it still showing out of stock.

Can anyone please help me to solve it.

HI @Shakib Rahman I'm facing the same problem now, did you manage to solve it? — Cyberdelphos, Sep 27 '18 at 15:55
Have you checked setting in admin https://magento.stackexchange.com/questions/244232/magento-2-stock-inventory-is-not-being-updated/244237#244237 — Chirag Patel, Oct 02 '18 at 11:40
Reindex php bin/magento indexer:reindex. If you have a big catalog it will take time. Than flush cache php bin/magento cache:flush. Make sure cache is flushed in directory var/cache and var/pagecache — Daniel Ifrim, Oct 08 '18 at 09:02

score 1 · Answer 1 · answered Jul 18 '17 at 09:02

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Below the product quantity option there is a stock status option make sure that is set to "In Stock".

If this is not your problem please provide some more information as what type of product etc.

answered Jul 18 '17 at 09:02

JasonSy

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I have created the new simple product but the stock is not changing and it showing out of stock in the website. – Shakib Rahman Jul 18 '17 at 09:04
So changing the stock status in the backend does not work ? – JasonSy Jul 18 '17 at 09:12
Yes that is. Stock status does not change. – Shakib Rahman Jul 18 '17 at 09:29
Nobody there to help me about this issue – Shakib Rahman Jul 18 '17 at 11:50
Have you reindex indexing? Or You can disable cache and Change index sattus to "Update on save" then make your changes for product and check! – Laty Jul 18 '17 at 12:26
Reindexing didn't work for me. – Cyberdelphos Oct 01 '18 at 15:47

score 1 · Answer 2 · answered Nov 15 '18 at 17:59

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If you have a custom theme, you must add the attribute isQty = "true"

in magento/app/code/YourCustomTheme/Catalog/etc/product_types.xml for example:

answered Nov 15 '18 at 17:59

Guillermo Rodríguez

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score 0 · Answer 3 · answered Jul 18 '17 at 12:06

Did your site have single store view or multiple store view? If it has multiple store view do check if you are changing the inventory status in correct store. Also change the inventory status of other products to check if it is working for other products.

score 0 · Answer 4 · answered Jul 18 '17 at 12:56

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Reindex the Indexing from terminal :

 php bin/magento indexer:reindex

Or You can disable cache and Change index mode to "Update on save" then make your changes for product and check!

answered Jul 18 '17 at 12:56

Laty

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score 0 · Answer 5 · answered Oct 03 '18 at 12:55

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Maybe your issue is regarding the store. can you please check your store id 0 and 1 values different or the same?

like admin product edit url in last add  /store/0 and store/1 both value may be different.

Once both store wise same value save you need to run command reindexing.

php bin/magento indexer:reindex

Note - https://github.com/magento/magento2/issues/5696#issuecomment-234493524

answered Oct 03 '18 at 12:55

Magento2 Devloper

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where do I check the store id? I can't find that setting. The problem I'm facing is that after changing stock value and pressing save, I always get 0, besides the item is available and In Stock, but always with 0 inventory no matter what I do – Cyberdelphos Oct 03 '18 at 21:28
you can change 0 to 1 in beside item url then check – Magento2 Devloper Oct 04 '18 at 05:30
yes, that's what I did, changed the item stock in the back office, but it didn't work. I changed stock from 0 to 1 but after pressing save, it says 0 again. – Cyberdelphos Oct 05 '18 at 15:05

score 0 · Answer 6 · edited Oct 07 '18 at 17:35

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I had the same issue once. It happens when your shop is set to production mode. Disable the cache, change product stock status, save it and enable the cache.

edited Oct 07 '18 at 17:35

Rama Chandran M

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answered Oct 07 '18 at 16:53

Zed Raziel

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Product shows status as "In Stock" and it's ok. The problem is that after updating Product Qty, it remains 0 no matter what quantity I add. – Cyberdelphos Oct 08 '18 at 21:27
@Rama Chandran M, Am I do this every time to change each product stock status? – Jaisa Apr 25 '19 at 15:45

score 0 · Answer 7 · answered Feb 18 '20 at 10:34

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In my case it was when backorders were allowed / enabled. This does not update the availability when the quantity is changed.

answered Feb 18 '20 at 10:34

Johnny Longneck

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Stock is not updating after update the product quantity Magento 2.x?

7 Answers7