Magento 1.9.3.3 one page checkout - Unable to go ahead of Payment Information tab

Question

I am using default Magento one page checkout. on checkout page I am unable to continue to "Order Review" tab.

score 2 · Answer 1 · answered Apr 07 '18 at 10:34

This is most probably the issue related to checkout Javascript code.

Find the line:

if (elements[i].name=='payment[method]') {

Change it to:

if (elements[i].name=='payment[method]' || elements[i].name == 'form_key') {

This should solve the issue.

Alternatively, you can also try running this patch:

score -2 · Accepted Answer · answered Jun 20 '17 at 08:04

-2

Ohh, Found solution immediately after raising the question. I just need to disable form key validation from backend and it's working fine now.

To disable form key validation Go to: System > Configuration > Advanced > Security > Enable Form Key Validation On Checkout

and change the value to No.

That's it!

I found solution from below link.

answered Jun 20 '17 at 08:04

Brijesh Kapletiya

2

Mark this as the answer if it solved your problem - helps anyone else that's searching for solutions. – natecornell Jun 22 '17 at 16:29
1

Changing that config makes the issue go away, but having Enable Form Key Validation On Checkout set to "yes" is better, from a security perspective. Take a look at solutions offered here, so you can get this feature turned on https://community.magento.com/t5/Security-Patches/Checkout-Stuck-on-Step-4-after-SUPEE-9767-with-Formkey/td-p/68018. – Tim Cieplowski Aug 11 '17 at 14:12
The recommended solution is installing SUPEE-9767 Version 2 patch. – Brijesh Kapletiya Aug 22 '17 at 14:23
As a temporary solution - This is fine. But the solution to fixing the issue, disagree. You should of looked at the JS file. – elfling Jan 17 '19 at 15:05

2 Answers2