500 error when I click buy product

Question

I'm having a 500 error when I click to buy a product. I tried to reset folder permissions and I know that it isn't code error because I have production and development enviroment . In my development work. I read that can be a memory error, but this error not occur in development, that have less memory than production.

Please see a screenshot of error, the box don't load anything.

Chrome print error Firefox print error Thanks

Please have a look on this great debugging answer and comment back: http://magento.stackexchange.com/a/429/217 — Fabian Blechschmidt, Jan 22 '14 at 17:47
I solved this issue restoring a backup... But I dont found the reason of this error. — Eduardo, Mar 11 '14 at 19:06

SR_Magento · Answer 1 · 2014-01-22T18:09:16.830

0

Consult the error log for your webserver for clues as to what is triggering the error message.

Error 500 would definitely log what caused the problem.

edited Jan 22 '14 at 18:09

answered Jan 22 '14 at 18:01

SR_Magento

5,209
13
62
103

I deleted current logs files and repeated the process. But haven't new files created at logs folder. – Eduardo Jan 22 '14 at 18:17
Try restarting the web services from your server, sometimes they need to be restarted to commit the logs. – SR_Magento Jan 22 '14 at 18:39
I tried restart apache when change folders permissions... – Eduardo Jan 22 '14 at 19:51
Why was this down voted? – SR_Magento Mar 11 '14 at 18:08

500 error when I click buy product

1 Answers1