How to make a fixed layout epub file from an MS Word document?

Question

We tried Adobe InDesign. We imported the docx file into InDesign (via Place), but InDesign hangs (freezes; not responding) on exporting to EPub Fixed Layout.

No error message is shown, what could be wrong? Is there an alternative way?

Answer 1

Two solutions:

1. We used the old doc format. Converting it to the new docx worked.
2. If cannot convert to `docx, create a new InDesign document, then move the previously imported pages to the new document via the Pages panel.