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Hi got past the username etc screen for install but stuck on the 'oops' screen? I've tried again and again but same deal, checked db settings just not getting past this, assuming the oops means it can't connect to the db but if the details are correct (I have a pw with its own un and pw with privs for that) and tested with root root, any ideas – seems most people are having no probs with this, then tried logging in and ok, why would it hang do you think on oops when seems to have installed?

Kev N
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2 Answers2

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If Craft can't connect to the database, it will let you know. Some other error is occurring. Check your craft/storage/runtime/logs files for an [error] entry, and that will have the error message that is occurring.

Also, in between installation attempts, be sure to delete any tables that were created in the database from a previous install attempt.

Brad Bell
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  • Although I can now see the error log, I'm not certain what the error is ---- [warning] [application] Skipping record /Users/Mymac/Sites/ontherocks/craft/app/records/BaseRecord.php because it’s abstract or an interface. I went to /admin ad logged in ok, added fields etc and okay, worried my Mamp settings are wrong although seems ok for other system installs – Kev N Jan 19 '15 at 16:39
  • That one isn't causing the problem. Are there no [error] entries being logged? – Brad Bell Jan 19 '15 at 18:51
  • 2015/01/17 07:26:15 [error] [exception.Craft\HttpException.404] exception 'Craft\HttpException' in /Users/Mac/Sites/craft-demo/craft/app/etc/web/WebApp.php:737 Stack trace: #0 /Users/Mac/Sites/craft-demo/craft/app/etc/web/WebApp.php(176): Craft\WebApp->_processInstallRequest() #1 /Users/Mac/Sites/craft-demo/craft/app/framework/base/CApplication.php(180): Craft\WebApp->processRequest() #2 /Users/Mac/Sites/craft-demo/craft/app/index.php(62): CApplication->run() #3 /Users/Mac/Sites/craft-demo/public/index.php(19): require_once('/Users/Mac/Site...') #4 {main} REQUEST_URI=/

    any ideas?

     – Kev N Jan 19 '15 at 23:43
  • Sorry... that's just a 404. Any [error] other than a HttpException.404? – Brad Bell Jan 19 '15 at 23:45
  • [info] [application] [Forced] Trying to write to file at /Users/Mac/Sites/craft-demo/craft/storage/runtime/cache/06d99ef33038f0014d8f3ce02e7e5d5e.bin using LOCK_EX. in /Users/Mac/Sites/craft-demo/craft/app/helpers/IOHelper.php (786) 2015/01/19 23:44:03 [info] [application] [Forced] Successfully wrote to file at /Users/Mac/Sites/craft-demo/craft/storage/runtime/cache/06d99ef33038f0014d8f3ce02e7e5d5e.bin using LOCK_EX. Saving in cache. in /Users/Mac/Sites/craft-demo/craft/app/helpers/IOHelper.php (793) – Kev N Jan 20 '15 at 00:01
  • Right... but those aren't errors. If you want to zip up your craft/storage/runtime/logs folder and send it to support@buildwithcraft.com, we can look through them and I'll update with the answer here. – Brad Bell Jan 20 '15 at 00:04
  • I tried again on Mamp Pro – deleted the tables and reinstalled – and still get the Oops screen – will send logs to you if ok? – Kev N Jan 21 '15 at 10:06
  • Sure thing, @KevN. – Brad Bell Jan 21 '15 at 15:46
  • Any resolution to this issue. I am having the same problem – Andrew Staroscik May 02 '16 at 20:22
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I had the same issue and after struggling for hours I found out that I had to stop MySQL server from running in System Preferences. After that the insallation was successful

Daniel Herrera
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