Asset thumbs missing in control panel after Assets Source update

Question

I've updated several Assets Sources on my production site. I've exported / imported the database from production into local - the new Assets Sources are in place but the asset thumbs are now missing.

How can I get Craft to re-generate these please?

score 3 · Answer 1 · answered Apr 19 '16 at 20:43

3

Go to Settings > Clear Caches. Should regenerate them all from the new source.

answered Apr 19 '16 at 20:43

darylknight

3,290
18
42

Yes, tried this - and 'Update Asset Indexes' from Settings too. But neither worked. – Matt Ellis Apr 19 '16 at 21:55
1

Have you double checked your asset path? – darylknight Apr 20 '16 at 08:07

score 3 · Accepted Answer · answered Apr 20 '16 at 09:34

3

My basePath was wrong in my config (due to a DropBox syncing issues). Once I corrected that and cleared caches, the asset thumbs reappeared.

answered Apr 20 '16 at 09:34

Matt Ellis

361
1
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score 2 · Answer 3 · answered Apr 19 '16 at 20:43

2

I've had this issue before, and it was always either:

Needed to update the URL in Settings > General
Needed to change permissions on thumbs directory.
Needed to delete thumbs directory.

answered Apr 19 '16 at 20:43

Marc Debiak

35
5

I'm setting the siteUrl in the config - so that part is correct. But where is the thumbs directory? – Matt Ellis Apr 19 '16 at 21:54
craft/storage/runtime/assets – Clive Portman Jan 19 '18 at 10:34

Asset thumbs missing in control panel after Assets Source update

3 Answers3