Why my Play Store is not working

Question

My play store is not working it just say's error while retrieving information [RH-01]

Welcome to Android Enthusiasts! If you have issues with Playstore, please take a look at our google-play-store tag-wiki where we've collected a list of error messages and linked them to the corresponding posts. For your specific case, that would be: Keep getting “Error retrieving information from server. [ RH-01 ]” from the play store. Further it might help to have some more details: device, Android version (custom ROM?), what happened before the issue started (and might have led to it) … — Izzy, Sep 06 '17 at 14:36

score 0 · Answer 1 · answered Sep 06 '17 at 11:50

0

Do this:
Goto settings-> apps -> play store [Clear cache, clear data, force stop]
if still doesn't work then try restarting your device.

answered Sep 06 '17 at 11:50

KhanStan99

1 Answers1