Project Management Stack Exchange
Project Management Stack Exchange

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1500 questions
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2 answers

Working with a "single point of contact"

I've often seen it recommended to include a "single point of contact" clause in the contract. This stipulates that all communication between a client company and your own company must be made between a single representative on each end. This greatly…
Pete
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Do user stories which start with "As a product owner I want ..." make sense?

We "teached" our product owner to write user stories using the template "As a ... I want ... so that ..." (see http://en.wikipedia.org/wiki/User_story#Format) . However he/she is now writing the user stories like As a product owner I want ... so…
asmaier
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3 answers

creating a process that works "without team members' realizing" makes a manager good or bad?

When I started to manage a team of software developers 3 years ago; I realized that there was no development process. First of all; i created 3 groups: backend, frontend and graphic design. After a year; the process of development cycle…
ndemir
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5 answers

Assumptions and Constraints and Risk Management

How do you deal with assumptions and constraints and managing risks? Do you consider assumptions and constraints risks themselves or drivers of risks or not risks as all? Why or why not? I know this is bit of a polling question without necessarily…
David Espina
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1 answer

How to improve the team-work?

Recently our team was informed that they will be joined to another team. We work in a big system and there are several subsystems that demand specific competencies, currently we have: Team-A --> competence-A Team-B --> competence-B Our project…
Johnny
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10
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2 answers

Agile estimation and communication of price to customers

I'm new to this Agile way of doing estimates. For a long time I have been working in the classical way of estimating the whole project up front (roughly). Now I have started to look into the Agile way of making estimates, and I understand the…
Martin at Mennt
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2 answers

User stories delivery issues

Working in Agile manner, project team routinely delivers parts of software, described in User Stories. Upon each Sprint a working software is delivered, with some additional features added. The advantage and drawback with User Stories is that it…
Rodion Bykov
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3 answers

How to create metrics that can't be "gamed?"

I've seen managers create metrics that worked, and ones that had unintended side-effects. For example, one manager measured his IT team based on how quickly "help request tickets" were closed. Service suffered because everyone was closing tickets…
TomOnTime
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3 answers

Taking over a disorganised team

I'm about to take over an IT team that lacks organisation between members. The employees are as follows: Part time lead software developer & team leader; Onsite; (Me) Full time IT all rounder (Helpdesk, low level sysadmin, software development);…
MrJD
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10
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5 answers

How to improve communication skills of a team?

In IT companies, English is usually the official communication medium as most of the companies deal with foreign customers. We have so many countries where English is second, or even third language and in many workplaces the spoken language will be…
NinethSense
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2 answers

How to do a business case reboot?

Background I’ve been tasked with updating the business cases underlying several projects in a program that is significantly over-schedule and over-budget. I’m anticipating that this exercise will also force us to revisit things like our overall…
Doug B
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4 answers

Participants of sprint planning meeting - Is it essential to involve part-time team members

I'm currently in the process of getting my team in a position to start using Scrum and Sprints within the next couple of weeks - I intend on taking on the role of Scrum Master as long as everyone on my team agrees that makes sense. One of the…
Jason Lowenthal
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9
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4 answers

Should a Project Manager be Directive or Supportive?

For me, being directive is saying "do the things that I have told you to do" and supportive is "do what is best for the company, and if you have problem I will support you." To be an effective project manager, which is more important, to be…
Sonam Pelden
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2 answers

In SCRUM is it okay to have a separate 'product owner' per story?

We have stories coming into the backlog from various business area owners, like product support, marketing, partner integration, etc. We have one Product Owner that manages overall backlog priority stack ranking. But we want our devs to be able to…
noahcoad
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3 answers

How to map user stories into tickets?

Currently in my workplace we use Redmine as our backlog management system. It works pretty well for us, but lately (as the company grew), I've been noticing that our tickets tend to be very long (both in regards of the description text and the…
Muc
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